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Build a Digital Twin for free with the base package, which includes: Browser-based 3D Geospatial Viewer (Navigator); Unreal Engine Navigator; 2D, 3D and GIS Content Importer/Exporter; Basic Access Management; Project Views; Bookmarks, Markup, Measure and Search; Third-Party Map Layers (Bing, Mapbox, Google etc.); Walk/Fly Through, Scene Tree; Cross-Sectioning; Commenting; Presentation Mode; Timeline; 3D Shape Library; Plugins Support; and Community Forum.

Expand usage limits and capabilities by subscribing to the optional extras listed below (see Technical Specifications for more details).

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A Nextspace enterprise subscription offers our most powerful solution and will allow you to build a living, breathing digital twin that can pull data live from IoT and enterprise systems.

An Enterprise plan includes our administration, ontology state engine, visual data unification and schema management system that we call Operator. You will get access to our full suite of 2D-3D-geospatial viewers (Navigator), powered by CesiumJS, Unreal Engine and Omniverse. You also get access to our API and supporting documentation and support which will allow you to connect, customise and create.

All our enterprise customers receive training, online helpdesk usage and access to our in-house solution engineers.

For more details on the Nextspace digital twin platform and its capabilities and features, please visit out Technical Specifications page.

Postal Address

Level 1, 1 Jervois Road
Ponsonby, Auckland 1011
New Zealand

Help & Support

If you have a Nextspace business account then you have access to our full support offering (including Jira ticketing and community forum).

Please complete and submit the form with your query or visit the forum to see if someone else has already addressed your query.

If you are contacting us for help and support for a Nextspace Starter or Standard account then your primary support mechanism is the community forum. You are free to submit your query here, but it is possible that you may not receive a response within a reasonable timeframe.

If your reason for contacting us is not 'Help & Support' then please use the generic contact us form.

Office

Find us at Level 1, 1 Jervois Road, Ponsonby,
Auckland, 1011, New Zealand

Manage Subscription

If you only have one Nextspace subscription that you created yourself using this website, then you can cancel the subscription by clicking here and following the instructions.

For all other subscription management queries (including cancelling a subscription connected to a specific account) please complete the form providing as much detail as you can.

If you are contacting us for help and support for a Nextspace Starter or Standard account then your primary support mechanism is the community forum at https://... You are free to submit your query here, but it is possible that you may not receive a response within a reasonable timeframe.

If your reason for contacting us is not 'Manage Subscription' then please use the generic contact us form.

Office

Find us at Level 1, 1 Jervois Road, Ponsonby,
Auckland, 1011, New Zealand

What is your query about?

Tell us how you plan to use a Digital Twin in your company?

Your Specific Requirements

Following is a list of questions related to our configurable platform capabilities. Although optional, where able please provide more information about your requirements. Select a response from the drop down list or enter your own in the box provided

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FAQs

How is usage measured?

Your usage is measured by the number of Entities in your account or the total data used, each month.

What are entities?

Example: The pump shown has its own entity record with an id that is different to the pumps next to it

A pump has many parts that are visible in the digital twin, but not all of these parts have to be entities

In the example above, only the entire pump has an entity record. The consequence of this choice is that none of the individual parts can be independently clicked, searched or styled.

You decide which things are referenceable in your Digital Twin. For a thing to be clickable, there must be an Entity record for it

Changing the number of uniquely identifiable things in your digital twin has an impact on cost

The key to making the right choice is based on what you will use your digital twin for

Will you be using your digital twin to reference a pump in a work order where you state something like ‘service this pump’ ? In this case the pump level entity is granular enough. Or perhaps you will you be issuing work orders that highlight a part of a pump e.g. replace the Motor Housing Seal ABC on Pump 123. In this case you may need to make more parts of the pump entities

A good way to think about the granularity of entities you need in your Digital Twin is to think about what you might expect someone else to search for

If you don’t expect people to search for ‘all occurrences of Motor Housing seal type 2022b’ then you probably only need an entity representation of the pump and not its parts

How to forecast Entities?

Every digital twin model has a unique structure of entities that is relevant to the purpose and utility of that twin. They may increase and decrease and only become predictable for your specific twin over time. It’s why we use price bands of Entities rather than charging you for every single one.

Below are some ranges from past projects as a guide to help you forecast the Entity size of your digital twin:

A residential house
1 to 1,000 entities
A commercial building
1,000 to 5,000 entities
A public venue
5,000 to 15,000 entities
A mid-sized processing plant
200,000 to 1,000,000 entities

Have more questions?

We can help. Contact us now to talk to our team about your digital twin.

Get in touch

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Postal Address

Help & Support

Office

Manage Subscription

Office

What is your query about?

Your Specific Requirements

[Add-on Name]

Your details

More about you

FAQs

Get Nextspace

Nextspace Self-Service Account Provisioningis currently offline. Please try again later or contact:hello@nextspace.com

[Slider Add-on Name]

Let’s talk

Postal Address

Help & Support

Office

Manage Subscription

Office

What is your query about?

Your Specific Requirements

[Add-on Name]

Your details

More about you

FAQs

Nextspace Self-Service Account Provisioning
is currently offline.
Please try again later or contact:
hello@nextspace.com